Securus Technology has been hitting the news waves this year for all the right reasons. The company worked with the Louisiana Department of Public Safety and Corrections in September to ensure all inmates had one call every day to check up on family members after the floods that happened in the Louisiana area. From September 1 to September 7 the company connected over 250,000 free calls. Richard Smith, CEO of Securus Technologies said that the total value of the free calls was around $300,000. In addition, they made a $50,000 contribution to the Louisiana Department of Corrections inmate welfare fund.
Securus Technology, which has its headquarters in Dallas, Texas, provides its services to over 3450 law enforcement agencies in America having served more than 1.2 million inmates. It does this through communication, public safety, monitoring of products and services, and incident management among others. All these are aimed at ensuring the safety of the North American public.
According to Robert Johnson, a former corrections officer at South Carolina’s Lee Correctional Institution, the use of cell phones by inmates poses a serious threat to the public, and he would know having been a victim himself. Robert Johnson is now working with Securus Technologies after a close brush with death at his home. He was shot six times in both his stomach and chest and still suffers a lot of pain as a result of the shooting. Johnson’s story is like something straight out of the movies. His front door was kicked in by a large man who then proceeded to attack him on the morning of March 5, 2010. He does not remember being shot, but he later woke up in his bathroom floor. Miraculously, he did not die and now works tirelessly as a consultant with Securus to stop inmates from causing harm to the public. It was his role as a corrections officer who was very good at confiscating prison contraband that almost cost him his life, but he refuses to back down from the fight. The people who tried to kill him had communicated with his killer through a contraband phone.
Securus Technologies has a contract with the Florida state government to give paid calls to inmates. However, they have intercepted this system with a new technology called a Wireless Containment System, which allows them to detect calls coming from and going to inmates’ cell phones and disconnecting them before they even go through. This genius technology has so far blocked 1.7 million inmate calls. Hopefully, many more calls will be blocked in the future giving the public safer days and nights.
The kind of solution being provided by Securus Technologies is designed to make the Facilities safe and even the society safe accordingly. It is a leader in its field. This is why it is receiving thousands of emails, formal letters and such other communication from its customers, who are typically jail as well as prison officials.
I have read letters which signify that their customers are looking forward to innovations and improvements coming in from Securus Technologies. After all, these are helping them to resolve cases or even prevent them from happening.
Many times there are monitored calls that contain information with regard to the inmate using alcohol, selling drugs in the facility, or using them. I have read mails about inmates getting access to a cellular device in an illegal manner. Besides, there are issues of threats to inmates, or there may be a conversation regarding some money that may be getting transferred. There are calls which refer to any past incident that may have involved firing. There have also been calls which give information about a civilian who may have been selling prescription drugs and giving these away at a discount.
In fact, Securus Technologies has been providing services in correctional facilities for more than a decade now. They are focused on revolutionizing the environment in these Facilities. In this way, they are progressively helping in improving public safety.
It is all about the vision of Securus Technologies. Their current assessment leads to the developing of emerging capabilities. These are designed to further the investigations in order to improve jail security. This has led to investigative tools getting evolved. Besides, it enhances the capabilities too.
Securus Technologies is able to collate the reporting data. This allows the prisons to take proactive measures in order to monitor as well as deter the incidence of contraband inside these facilities.
Anyone in the industry knows about Securus Technology. They develop systems to help prevent crime and help develop solutions for the criminal and civil justice system and public safety. Now, some of their customers are going public with comments on how the technology of Securus was able to help them prevent and solve crime.
One law enforcement agency said that using Securus’ technology, they were able to find the rogue staff member who was doing stuff illegally. They were able to obtain this information from the phone lines with Securus’ help. The staff member was soon arrested for introducing illegal contraband.
Another law enforcement agency said that with Securus’ help, they were able to monitor phone calls relating to inmates possibly purchasing drugs and alcohol, illegal cellular devices and other illegal stuff. In fact, they discovered a possible scheme by a civilian to sell drugs at a discounted price.
Another incarceration facility said that it is amazing how Securus has helped them develop solutions to improve lives of inmates and increase public safety. Yet another facility said that they used the technology to help monitor the sale of illegal drugs and contraband in their facility.
Another said that they use Secure’ technology to help them investigate when there is a complaint against someone of harassment or when there is a threat to the security of the facility.
Yet another facility overheard a conversation among relatives of an inmate with the inmate. They were discussing what to say about a recent shooting so that they can possibly cover up. Using this information is very helpful for investigations.
Another sheriff’s department said that using their LBS technology, they have discovered an industry of millions of dollars worth of illegal contraband and assets, along with drugs and other stuff. This has helped keep their area safe. I find it amazing how many people Securus has helped.
Technology is an interesting part of the business world. The use of technology has changed the way people and businesses go about daily tasks. While technology has become an important part of how things are done in the business world, the use of technology has its positives and negatives. The positives of technology are numerous. In the business world, things are currently done that would not be possible without the use of technology.
However, with any changes in the business world, there are some negatives that can impact the changes. One of the negatives of technology is that it is very easy to communicate with a lot of people. Today, a dispute can be taken to the public in a matter of a few seconds. While it can be done in a few seconds, the results of open communication with the public can be felt for a long time if not properly handled.
A recent situation between Securus Technologies and GTL demonstrates what the use of technology can do regarding a dispute. GTL decided to send out a press release to make public a dispute it had with Securus Technologies. The dispute was about technology patent and ownership rights between the companies. GTL sent out a press release making claims against Securus Technologies concerning the technology dispute.
As a result of the press release, Securus Technologies was put in a position where the company felt that it had to defend itself against the claims made by GTL. Therefore, Securus Technologies sent out a press release that basically referenced the claims made by GTL individually and listed why the claims were not correct and contained inaccurate information.
I feel that Securus Technologies handled the dispute with GTL in the best way possible. The company used the same form of communication that GTL used originally. In addition, Securus Technologies attacked each claim individually, which was very effective.
Securus Technologies is a leading technology company that provides products and services to a variety of public sector markets.